Privacy Policy

Who we are

Skin Laine is an advanced skincare and laser aesthetics clinic based at the 2nd Floor, Atlantic Medical Centre, Ballina, Co. Mayo, Ireland (Eircode F26 DK76). For any privacy query you can contact us at skinlaine@outlook.com.

Information we collect

We collect personal information when you interact with our clinic and website, including:

• Contact details you provide when booking, enquiring or joining our mailing list, name, email, phone number.
• Treatment and consultation information needed to deliver safe, appropriate care.
• Order and delivery details when you purchase products from our shop.
• Limited technical and usage data collected through analytics to help us improve the website.

How we use your information

• To manage bookings, consultations and aftercare.
• To process and deliver shop orders.
• To respond to enquiries and callback requests.
• To send clinic updates and offers, only where you have opted in.
• To meet our legal, clinical and accounting obligations.

Service providers

We use trusted third-party services to operate the clinic, for example our booking system and our online store and payment provider. These providers process data only as needed to deliver their service to us. We also use website analytics to understand how the site is used.

How long we keep your information

We keep personal and treatment records only for as long as necessary to provide our service and to comply with our legal and clinical obligations, after which it is securely deleted.

Your rights

As an EU resident under the General Data Protection Regulation (GDPR) you have the right to access, correct, delete or restrict the use of your personal data, and to withdraw consent for marketing at any time. To exercise any of these rights, contact skinlaine@outlook.com.